Privacy Policy

Last updated: March 29, 2026

Overview

Plaira AI ("Plaira," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform.

Information We Collect

We may collect information that you provide directly to us, including:

• Name, email address, and contact information when you request access or contact us
• Company name, role, and professional information
• Account credentials and profile information when you create an account
• Content and data you provide when using our platform services

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our platform and services
• Process your requests and respond to inquiries
• Send you technical notices, updates, and administrative messages
• Protect the security and integrity of our platform

Data Security

We implement industry-standard security measures to protect your data, including AES-256-GCM encryption, row-level tenant isolation, and tamper-proof audit trails. All data is hosted on Google Cloud Platform infrastructure with enterprise-grade security controls.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at privacy@plaira.ai.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@plaira.ai.